Who this is for

Holiday homes, fincas, retreat venues, studios, co-living and co-working spaces, alternative kindergartens and children's spaces – anywhere people book by the hour, night, week or month.

How guests reach you

Someone finds your space, looks at your photos, rooms and prices, then sends an inquiry. They confirm their email address first, so you receive an inquiry from a real person, not spam. You both receive each other's contact details and discuss availability, the exact price for their dates, and a visit if they want one. Nothing is paid through Alt.Tenerife. You agree the terms directly. The exact address isn't shown on the listing. You share it once the booking is agreed.

For spaces, our fee is based on the booking you make, not the inquiry.

For high-priced offerings such as rental bookings – retreat venues, co-livings, holiday homes – we don't charge you upfront for the lead fee. Once someone sends an inquiry, you continue the conversation directly, so you and the potential client can go through the details: availability, exact prices, a visit first if needed.

After a week, we reach out to you and the client by WhatsApp message to check if they booked. If you're still in the process of discussing it, we will check again later.

Only once the booking is confirmed do we charge 5% of the price they paid. If the deal officially dropped, you don't pay anything at all.

Add your space

Posting is free. A fee applies only when a booking is confirmed.

Add your space

Common questions

Can people book and pay online?
No. Every space runs its own calendar, so a card booking here could sell a room your own site had already taken. People send an inquiry, and you agree dates and price between you.
What if my space costs less than €300?
For prices below €300, the booking check doesn't apply. The standard inquiry fee is 3% of the price shown on your listing for each verified inquiry. This applies to a studio hour, a day rate for a small room, or anything else priced under €300.
What happens if I or the client don't reply to the WhatsApp check?
We try to reach out only one more time a week later. If you and the client don't reply to this message either, the standard 3% fee of the estimated booking applies. We really do our best to make this arrangement fair for both sides – this is why we take the time to follow up personally about each inquiry you get. A business that is continuously unresponsive won't be able to share their work on Alt.Tenerife anymore.
What if the booking is cancelled later?
Your own cancellation policy decides. There's no fee on anything you refund. If you keep a deposit, the fee is 5% of the deposit.
Does the guest know they'll be asked?
Yes. Before sending the inquiry they tick a line saying they may be asked on WhatsApp whether they booked and roughly what they paid.
Why does the fee change?

For smaller requests, one booking can easily cover the inquiries around it. If five people ask about a €40 studio hour and one books, our fees on those five inquiries come to only a few euros. The booking covers them many times over.

With booking requests that can reach very high numbers, the same five inquiries could be a real cost even if nobody books. That would not be fair to you. So we charge nothing when the inquiry arrives. A week later, we ask both sides if it went ahead. Our fee is 5% of what you actually received. No booking, no fee.

Both are billed once a month, and you never pay for a big booking that did not happen.

How is the fee billed?
To the card or bank account saved on your account. Guests pay you directly.
Do I need to give my address?
The listing shows the area, not the exact address. You share it yourself once the booking is agreed.

Still have a question? Email hola@alttenerife.com.